Service level availability


Service level availability solution

Service level availability solution becomes popular in today's IT environment. The new focus on Service Level Agreement between customers and organizations has brought a new level of importance in maintaining organization competitive advantage. Service Level Availability (SLA) involves managing systems, applications and data availability to meet the specified, committed service goals.

ASL offers customers with a comprehensive SLA solution, including clustering technologies, application and resources monitor, data replication algorithm, to guarantee systems, data and application uptime. These technologies has brought together an effective mechanism on protecting information, enhancing data accessibility, and the most important - satisfy customers by delivering the required service levels.

Benefits:


  • Increase effectiveness of organizational operations, slash the total cost of ownership by using IT resources wisely
  • Provide measurable results to ensure the required service levels are fulfilled
  • Guarantee system and application uptime and improve disaster recovery operation
  • Optimize server and software investment by leveraging available server resource capabilities


Features:

  • With application-level and resource-level monitoring and switch-over
  • With key resources and service levels monitor and control
  • Optimize IT resources and ensure applications, data and systems are available to users through different system events
  • Support remote, realtime data replication for any data type

Hong Kong